Jumat, 17 September 2010

Why Utilize MSP Software For Cost Effective Network Management

MSP software can be used for cost-effective network management and in fact is a necessity today since computing is a central part of every persons normal life. With computers, commerce would not be as robust and vibrant as it is today and this is the main reason why so many businesses need to make use of the most suitable processes with which to manage their finances in the best manner possible. Computing is now more widespread and affects businesses the most. It is therefore imperative that a business, in order to prosper and grow, finds and uses proper technology with which to make more informed decisions. There have also been many significant improvements in technology today that are helping to propel businesses farther and are helping to manage greater workloads.

The use of MSP software in regard to affecting cost effective network management can prove to be a major factor that can help a business improve its profitability and that too without any increase in operating cost. Well selected MSP software will help in checking and also running various managerial functions in a more effective manner and it helps in automating various services as well. Before actually choosing MSP software it is necessary to ensure that that the software has suitable features. There are several features to look for including remote control, monitoring of devices as well as SLA and patch and even desktop management, and more.

Properly chosen, MSP software will provide useful tools that will help to ensure managerial functions are performed remotely and this means managing the customers will be easier, more efficient and more effective. The most notable benefits from using the best MSP software include proper handling of customers in more proactive manner and response times will also be very quick. In most cases, MSP software has to be able to deal with more than 500 customer devices per single technician and it must be able to perform tasks automatically which helps in reducing costs of operations. In addition, the MSP software has to also provide improved and more consistent service so that customers are totally satisfied with the service they receive. Good MSP software needs to have desirable features such as patching up desktops and servers through remote control. In addition, the software needs to do automatic distribution of scripts and software to remote PCs and servers. It is only necessary that a company uses correct MSP software which will help in reaping numerous benefits such as instant remote control that in turn will lead to connecting various devices in double quick time. Without a doubt, unless a company is able to optimize its network management 24 x 7 it will not be able to succeed to the extent that it should. Regardless of whether the business is small or large it can always do with some cost effective network management. The right MSP software in this regard will be able to address the more demanding as well as complex challenges facing modern businesses. Toward this end the MSP software needs to be selected according to how well it addresses core issues which include monitoring of critical resources in regard to their availability. In addition, it should be able to monitor threshold violations. Other services that need to be addressed include service availability and service response times.

The Advantages And Features Of Managed Service Provider Software

To choose or not to choose has always been a dilemma since ages for mankind. The great bard had mentioned it in his classics albeit in a different fashion. Yet, the same holds true when we have to select between objects that offer similar facilities. With the information technology throwing up varieties in abundance on every conceivable issue, how to choose the best managed service provider software also has its share of selection dilemma. The straight forward response or answer to that question no doubt would be that it is dependent on the benefits that one desires to achieve from this selection. There are however certain basic features that all MSP claims to be inherent with their product. Every MSP provides information about the network as a complete entity. They also are capable of percolating the solution to a problem of the network from one single access point. Customisable to the ever changing business process which is directly linked to the changing market scenario is also one more feature that every MSP claims. How these features are adapted to suit the business house's needs and how these features are implemented that it makes the task of network management an easier task to be performed are the factors that need to be looked into while replying the query of how to choose the best managed service. It has to be remembered that managed service is a system where a third party is maintaining and motoring a clients resources. In turn the client pays money to the Managed service provider for the service. It is therefore essential that the chosen MSP is a proactive one. Meaning, the service provider should not wait for a defect to occur for fixing it, rather be able to sense the defect before hand, indicate and initiate corrective or preventive measures.

However effective or proactive the MSP is, given Murphy's laws of probability the chance of a breakdown yet occurring on the network is rife. Quick response and speedy restoration in the event of such an occurrence on the network is the mark of a good MSP. Data and applications that process the data are critical objects of an enterprise network. There would be need for the MSP to restore the system to a clean point just before the defect occurred. To do so, taking regular backups of the entire system by the MSP is a pre-requisite. This backed up data would be used by the MSP during the restore process.

The MSP must also be able to advise the client on the various changes that are occurring in the volatile IT field and the possibility or feasibility of implementing the same in the existing network for higher efficiency.

Data in the correct hands is wealth and when it lands into wrong hands is the primary reason for the company or organisation's ill health. The MSP therefore should have a robust security tier in place, sniffing and guarding the system from any malicious threats. Credentials of the managed service provider are one other important aspect to be checked and verified prior to deciding on the particular one. Obtaining reference of MSP projects provided and running at other installations would be a good method to check the MSP's authenticity and effectiveness.

These guidelines are sure to help in answering the question of how to choose the best managed service provider.

Kamis, 16 September 2010

Different Clues To Show You How To Choose The Best Managed Service Provider Software

It is important for companies to learn how to choose the best Managed Service Provider software because sooner or later they will need protection against frauds. It is equally important for the company to understand just how Managed Service Provider software is able to provide solutions for risk management and also how well the software is able to address different company objectives.

It is also necessary to learn how to choose the best Managed Service Provider software because, if chosen properly, the software will help to keep company websites working more efficiently. In addition, the software must handle a number of other tasks including having to deal with security issues as well as taking care of backing up of information and it also helps with handling data storage. Furthermore, this software will also take care of issues in more efficient and effective ways. Managed Service Provider or MSP software is able to provide many different types of solutions for managed information technologies. Before actually picking this kind of software it is important to look at the kinds of solutions being offered by the software. The software to be useful should provide management of web server solutions and in addition it should be able to manage IT service and improve data storage and ensure maximum information technology security.

With the help of MSP software it is easier for companies to control customer servers as well as desktops and in addition the software can also take care of networks, and much more. The MSP software should be easy to setup and there should not be any need for having to train staff or add additional hardware in order to run the software. Another way of determining which the best MSP software is for your company is by looking at how well they secure the company's IT needs. IT security is a very major issue and must be protected to the utmost. A security breach can be minor but it can also be catastrophic and so it is up to the company to pick the best MSP based on how well the latter is able to keep the company IT world secure and safe.

Besides handling things such as IT security and web servers, the managed service provider software should also be one that is sourced from a local vendor. Doing so helps ensure that should it become necessary to get onsite help, then dealing with local suppliers will prove to be more affordable than if the vendor is located somewhere far off. Using MSP software can help in solving about eighty percent of all normal computer problems and it also ensures having round the clock monitoring support as well as troubleshooting support. Identification of potential problems is better done through MSP software which can also prevent the problems from occurring by use of real time remote monitoring. The right software helps in cutting costs, building revenues and delivering better services. As long as one understands just how to choose the best Managed Service Provider software there is a good chance that this software will provide numerous benefits and minimize risks and so will give any company an advantage over its competitors. Such software is also, in most cases, affordable and so this is another good reason why it pays to make use of it.

Rabu, 15 September 2010

Security Benefits Of Remote Monitoring And Management Software

Fairly a few corporations are thinking of the benefits of remote monitoring and administration software within the current function market. The chance to monitor the manufacturing of employees and measure the wants of men and women is definitely an important small business requirement. Companies benefiting from this computer software program are often IT departments, managed service providers or BPO operations. Bit of businesses and independent contractors are realizing the energy of management software and investing in integrating this alternative in just their everyday operation.

Remote monitoring software delivers the capacity to view all activity by an employee or customer. This computer software program is generally built especially for a organization based on their requires. The software program plan gives insight in to the activities frequently employed and creates it feasible for the employer to seek methods of development which will encourage business development.

IT departments make use of remote monitoring software to assist customers with technical troubles. The capacity to glance at and operate on a customer's computer remotely is key to some IT professionals. Shoppers are provided with additional than a resolution but a the peace of mind that the technician is able to view all the mistakes they've encountered. This decision saves time for your patient and the IT technician.

Managed services companies glimpse for management software to assist utilizing the upkeep of many databases of facts. Firms may perhaps acquire administration computer from the third party company that delivers technical help for any issues they may perhaps experience. Managements software differs centered upon the modest business requires on the enterprise, some corporations will need software package that combines schedules or balances checkbooks. Various software organizations provide options that can be personalized.

BPO corporations make use of using keeping observe of computer to keep trail of their telecommuting staff. Many staff working from house are monitored in the applicant ions they use during organization hours. The software package may be set up regarding the telecommuting representative's computer system system and is only activated when the user symptoms in to do the job for the BPO company. The utilization of this software may well perhaps might seem like spy ware however it provides businesses with the assurance how the patient service representatives are only making a request do the job associated materials within the course of a unique time.

Other telecommuting positions take advantage of checking application to be utilized for promotion reasons. Marketing corporations shopping for to produce information for website views may possibly utilize a application to count viewers to some specific world wide web web page. People using social networks have can come to be familiar with this technique generally mainly because they are in a very placement to enable a similar software package to observe the viewers to their personalized website page.

Groups seeking to improve market scores, present a census number for purchases or simply retain monitor of tiny business created to a website or establishment utilize administration software program program each day. Experts are able to receive certification in the obtainable application to provide considerably far better assistance for their employer. Numerous plans are made mainly for that business's wants.

Customers are usually receiving the optimistic elements of remote monitoring and management software. Institutions seek using the programs to provide higher client care or exploration the demands of customers. Quite a few enterprises may well perfectly ask the patient to participate in the use within the computer system software to guide with improvements, however each consumer need to know that some checking software can lead to damage to safety techniques.

Selasa, 14 September 2010

The Benefits Of Launching A Remote Network Management Scheme

There are multiple segments of a businesses computer system which keep that business operating correctly. Many companies have been able to become more profitably by utilizing a remote network to manage their computer hardware and software. There are many benefits to allowing a remote network management system supervise ones computer assets.

 

One of the advantages is the management system can completely manage ones entire network. Network systems keep track of all the components such as the servers, programs, connections, the router and hardware. A remote network offers a business the opportunity to make other business management issues be the focal point.

 

Another benefit of a remote network is that the majority of network systems monitor the network 24-hrs a day, 7-days a week. When the monitoring system detects a problem with the network, the problem is instantly reported. In addition, remote systems can regularly monitor peripheral operating parameters that one may not anticipate the need to monitor such as system power levels, environmental temperature, , air moisture, air quality, even the direction of the wind.

 

A very large benefit of a remote network system is that of better security. Remote networks give businesses the ability to manage each user on ones network. The accessibility of an end-user can be remotely modified at any time. Network systems offer reports on individual user accounts or a system wide user report. One can conduct system audits, track user activity and potentially produce a thorough log of all actions on the network. This functionality can provide a business network that is much more secure.

 

One of the largest benefits is the ability to access any computer on the network from a remote location. With this ability, one can identify troubles swiftly with out going to the place where the computer is physically located. A business can designate a person to be notified in the event there is impending difficulty involving a computer to avoid disruption. Plus, the designee can remotely obtain status of online and even offline computers.

 

Remote network systems also offer the ability to perform gateway and mesh networking. Gateway and mesh networking give a business the capability to manage files and perform network printing on their internal network. In addition, with gateway and mesh networking, one can effectively manage electronic devices. Devices which can be managed include kiosk terminals and P. O. S. Registers. By utilizing a remote network, ones computers and devices can function together seamlessly.

 

One more advantage is network systems have the ability to oversee numerous computers. The business can store passwords locally to make remote access to individual computers easier. The remote network can view the technological needs of the computer system as a whole allowing the business to respond more efficiently.

 

Remote network management is a way to consistently monitor dozens of parameters surrounding the proper function of ones computer network. The ability to get a remote status at any time allows one to effectively monitor the entire system. Remote networks provide businesses with a level of efficiency that really displays their value.

Senin, 13 September 2010

Beginners Reference Eguide For System Management Software

When a company has to install and manage distributed systems, it needs system management software. For a company that's large and has many operations in diverse locations with a huge number of computers, the advantage of using system management cannot be overstated. Without it, the company will find it hellishly difficult and expensive to do manual deployment and follow up on collecting paperwork and data from each employee to maintain centralized records.

 

This is where system management comes into the picture. If feasible, the company will benefit in all aspects. This includes lower IT and staff requirements, improved information sharing, enhanced security and the ability to automate monitoring and data collection.

 

Installation & Management: The biggest benefit is in the form of automation of new installations and upgrades. If a company has 10 computers in the same office space, it's not that hard to do installations individually on each station. But that's out of the question for companies with hundreds or thousands of computers housed at different locations. When a company starts using servers and system management software, the whole process suddenly becomes automated, and needs less staff and less time.

 

Cost Reduction: First of all, no company, big or small, needs to worry about not benefiting from system management. The only debatable point is the ROI related to the cost of the software and paying a system administrator. Regardless, once implemented, it cuts down the need for IT staffing and other related expenses on a long-term basis.

 

The real savings come from the capability to install new systems and software faster and at a lower cost. Companies start using client-server architecture, ERP and other kinds of enterprise level software and systems. It helps them expand, and open branches where otherwise it may not have been possible. End of the day, it leads to a massive makeover for the entire company, with large-scale improvements in distribution, productivity, work flow and reporting capabilities.

 

Security: System management helps enhance security in various ways. For starters, universal settings can be deployed on all stations, and users can be granted access based on their username and job description, regardless of which station they use. It also helps in keeping the system safe from external attacks and hacking.

 

Security patches and critical updates can be done instantaneously on all stations without any extra effort or manpower, which reduces the window that attackers can use to take advantage of bugs. The network gets centralized enterprise anti virus and malware protection. Even the data is more secure as regards hardware failure or data corruption, since everything is stored on servers with a backup system.

 

Monitoring: Other than automation and cost-reduction, the monitoring capabilities are perhaps the biggest benefit of system management. All the data flowing on the network is automatically centralized, and lends itself to greater monitoring. The network and system can be tweaked to adjust for utilization patterns. User activity monitoring helps management keep track of employees and their work patterns.

 

To summarize, the immediate advantages of using system management are very much real and the possibilities even bigger. End of the day, each company has to make an informed decision about this based on its own size and growth curve. A cost benefit analysis to figure out the ROI of system management software would be a good place to begin.

Jumat, 10 September 2010

Learn Why To Use Automation Software

While you know that running your own place can be a great thing to do, it can also be very stressful at times as well. However, you will want to know the reasons to use automation software to help you reduce that stress so you can run your business while at the same time still having a life outside of work.

 

Prior to purchasing this kind of software your going to want to realize that these could cost you some money. So make sure that you find a cost that is affordable for your business type and will allow you to make up the cost quickly so you will not be paying the bill off for months at a time.

 

One reason to use this is you can find that some of them are not going to require any input from you. That will be a nice thing because then you can just set it to do something at a certain period of time and it will be done. Kind of like you can set your virus program to do a scan once a day at a certain time period.

 

Another reason is they can give you more free time to do the things that you cannot automate on your business. For example you might not be able to automate answering the phone. However, this software will be getting the work done that you need to do while at the same time getting the other important things done as well.

 

Something else that will be nice is you can find these programs are readily available. For most of the things that you are going to be doing you will find that you can get the programs easily. However, they might cost some money it will be money well spent since you will be able to get more things done quickly.

 

You can usually find a program that can do whatever task it is that you want to have done. For instance, you could find that if you are in internet marketing that it usually takes you several hours to submit your articles. However, with this you could find a program that can send it out to several thousand places for you in a matter of minutes. So you could easily see that you will be saving quite a bit of time which can help you out to do the other things that you need to do.

 

Your going to find that it will allow you to do more things that you thought possible. For example you might have used to only be able to get five articles done before and totally submitted in one day. However, with these programs you can get twenty of them submitted at one time and then be able to move on to the other task that you want in the afternoon.

 

For some people they might have thought they had every thing running smoothly, but the work would take them hours on end to complete. However, once they discovered the positives of using IT automation software they are never going to go back to any other way of updating there business.

Kamis, 09 September 2010

Working With Remote Management Software To Handle Computer Problems

In today's world of quickly evolving computer applications and operating systems, remote management software may be just what you need to solve your computer problems. When computer science was in its infancy remote access seemed impossible. Thanks to the ingenuity of many creative minds the expertise of your computer expert is just a few mouse clicks away.

 

Thanks to the advanced development of the Internet the computer consultant can now do most of remotely. The consultant can be any place where there is Internet access to do his job. This would not have been possible 25 years ago. It probably was not even imagined by the typical user of the personal computer. Today it is common place. Almost everyone has Interned access and knows how to use it. The idea of a virtual relationship between the consultant and the user no longer seems far fetched.

 

The Internet is responsible for many things, both good and bad, and some things that are simply practical and make good old fashioned common sense. One of those common sense solutions is a growing field of service called remote management software, which for the sake of brevity will be called RMS.

 

The remote approach can provide training or the more sophisticated function of information technology IT support. The cost is minimal and the convenience to the consumer is incredible. An online search with your Web browser will reveal RMS systems from several sources. There are programs for personal computers or Apple computers. RMS may not be a one size fits all, but there is something to fit every need.

 

The advantage of these programs is that the expert can log on to your home computer or research any problems you may be having with your system. No need to travel across town or coordinate schedules. It is a real eye opener when the subscribing user experiences the RMS expert actually remotely taking control of the of the user's computer. The expert's ability to speak directly with the user and show actions being taken makes for an effective learning tool.

 

Training can also be done remotely. This can eliminate travel time and the costs associated with travel. Once RMS has been configured and the appropriate agreements are in place between the expert entity and the subscribing consumer user, the RMS expert can access the subscribing user's computer and intranet system anytime of the day or night. One advantage is that the subscribing user need not be present for this action to occur. In some instances it may be desirable for the user and the expert to be present at the same time, however it is not necessary.

 

With so many computer applications being introduced and updated sometimes it is difficult for the typical consumer to keep their skill level current. RMS if far more effective that review confusing computer manuals that are often written based on presumed knowledge that the consumer does not possess. Frustration is not productive, and a RMS trainer can be very helpful in curbing frustration. The consumer often finds the learning curve much shorter and is rewarded with successful use of the new application.

 

Whether you are operating a small or large business, or even for your own personal use, remote management software has a lot to offer. It saves time, it saves money and it allows for the building of virtual teacher and student relationships that will serve you or your business well.

Rabu, 08 September 2010

What Is IT Managed Services

To understand the benefits and challenges of IT managed services, first one must understand the business that is Internet technology. For, while some individuals have great knowledge of internet technology, many others are looking to enter the field in the near future due to the great success of the Internet over the years. In addition, with so many new applications and services being offered, the more one knows about technology the better chance one has at obtaining such a position in the future. However, most important to success within the field is the ability to understand a variety of applications and processes which are used within this realm of Internet technology. These may include, but are not limited to, the ability to work remotely, providing uploads and other services which clients need in order to be able to download automatic updates and security patches to their systems. In addition, one also can stay connected with their client base over a shared network and can conduct business in the virtual realm rather than spending a great deal of money and time on travel. Of course, with as fast as things change with regards to technology today, one often has to stay on top of new trends twenty four seven in order to succeed. However, there are shortcuts one can use, such as keeping up with technological periodicals and reading updates to various applications and processes online on a regular basis. Also, once one learns the ropes, one most likely has even more job opportunities waiting in the future. Although, one must have a clear understanding of both challenges and benefits associated with applications and processes in this area of IT. As such, the more applications and software programs along with hardware knowledge one has the better. For, regardless of the position within an IT department one holds, whether working for a client or a member of a managed services team which works with such a client, an individual is going to gain valuable knowledge over time and as always, knowledge equals power which one can most likely use both now and in the future.

 

Although, the phrase IT managed services has been around, basically since the inception of the Internet, it is not a proprietary phrase and at this point and time does not belong to anyone as a copyright. So, for now, many companies have labeled their IT personnel as part of an IT managed services department or team. To this end, individuals in this line of work often provide a great many functions related to Internet technologies over a large platform.

 

While process improvement and the increase in processing speed of downloads and other functions are a key part of managed services team responsibilities, assistance relating to products from vendors or technical assistance is not. Although, there are also business management functions, methodologies and frameworks associated with same. As such, this area of IT covers a large area, which at times, can be hard to define in its entirety due to the broad scope in which team members operate.

 

Of main concern in relation to process improvement is the operational concerns related to information technology which, at times, has also been referred to as operations architecture. However, this area of IT management is in no way related to technology development. Regardless, it is an important area nonetheless in which many IT support personnel are required. Another area of concern in this area is automated services, for while some clients prefer automatic updates, others dislike the process with a passion. However, it is still advised that companies opt for automatic updates with an option to turn off such updates when necessary. Last but not least, while computer software written for sale or designing microprocessors would not be under this area of IT, systems used by those in business and marketing companies may very well be. Of course, whether one is working for a company receiving IT Managed Services or one is an employee of a managed services team, there is no doubt that the individual has found success within the realm of Internet Technology. To this end, anyone with knowledge of a variety of applications, is good with customers and can provide outstanding service would make an excellent member of an IT managed services team.

Selasa, 07 September 2010

Understanding The Science Behind Software IT Management

While there are times no doubt when an IT Manager or a member of an IT support team must be away from the office, this does not necessarily mean one can not still have access to files located at the location where a personal computer or laptop resides. Therefore, today one does not have to carry around a number of files as one can still gain access to information stored on a personal hard drive or company computers and servers. This is thanks to the advancement in Software IT Management and remote software technology which is now available for home, network and office computers worldwide.

 

Also, while remote applications have existed for some time, now individuals are using these remote assistance programs not only to access data and files but also as a way to create, deliver and manage a variety of software applications through efficient downloads from a variety of servers. However, one must be cautious though and assign password user ids to such a system in order to protect the privacy of the individuals and any data being used at the time. So, while it is a good thing that this software exist, it is also necessary to take extra safety precautions when using same.

 

Regardless, such software can be very beneficial in relation to having access of such information while away from the workplace. For, it can allow individuals more freedom in scheduling along with the ability to access such data rather than having to carry heavy files around to a number of customer locations, or spend long hours upgrading software while at a customer site. So, while it may take a little more effort when it comes to security, the extra effort is easily worth the sacrifice.

 

As to what applications are included in this type of software, generally one can both access, download and upload information when using such IT management software. However, one need have appropriate access and knowledge of such programs in order to do so. This is where the IT team usually comes in and sets up user ids and passwords in order to protect customers, employees and any such information which may be being used at the time.

 

Such software also generally allows an IT team or customers to better understand any issues which may be going on with the software. In addition, one has the ability to update information so that customers can later download the data for review, deliver any application security patches or upgrades from a remote location and compile a variety of technical reports.

 

In addition, when one uses such software, one often sees greater flexibility in scheduling, higher speeds of processing and an overall competitive nature when it comes to supplying such software. In addition, one can also see greater manageability, security and customer service by using such management software. To this end, this can often be important software for anyone working as an IT Manager or as part of an IT management team.

 

So, today one has far more opportunities in relation to maintaining a long distance business relationship through this IT management software than has anyone ever before. As such, there are more and more companies offering remote software applications worldwide. However, some IT management software is no doubt better than others. Therefore, one may want to look at the various applications both one's company and one's client base are using before making a final decision on which one may work best for overall company needs.

 

Although, whether one is going to use the software to access data files remotely, or to manage applications at a customer site from a remote location, there is no denying the value of such software. For, one can save a great deal of time and money when using software that allows one freedom from travel where possible by the use of remote applications and troubleshooting, not to mention having the ability to assist in problem solving by having a direct line to the company who provided such Software IT Management applications.

Jumat, 03 September 2010

Network Monitoring Software Programs For Corporate Use

Using network management software can be the answer you are looking for in keeping your office devices running. With multiple devices connected at the same time, you can have problems determining where the trouble may be.

 

Management tasks should be performed in the planning stages of a network system. The various protocols are recorded and implemented and the devices that are connected will be discovered by the management software. The software will also be able to see problems existing with the connections and which devices are causing or experiencing the issues that keep them from connecting.

 

IT's commonly do a check of the company systems at a pre-specified time frame. When the IT goes into the system and does the check, he or she can see the specific data that is linked to any issues that may need to be resolved. This data is automatically recorded and is therefore easy to retrieve on a regular basis.

 

The role of a network management program is to collect all of the data regarding any devices that are connected. The data is recorded and is accessible to the technicians for analysis. Troubleshooting is easy because there is a viable record of what happened when. Any malfunctions can be flagged and dealt with.

 

You may have many different types of machine connected to one system. Printers, desktops, laptops, pda's and any other wireless device or usb device can work together. This is a particularly convenient way of doing business. All devices can be set up to sync data so anyone looking at any one of the devices can see the same information as it is updated or there is new data entered.

 

A system that utilizes several components at once, and are all connected to the same server, are going to give you some challenges. If you consider the issues you have on a fairly regular basis with just one computer, you can only imagine how complex it might be to run several at once on the same system. The answer to this potential dilemma is to use a management system for your networks.

 

 

With a good software program to manage the system, though, the IT only needs to retrieve the data for the recent history of the system and should be able to diagnose the problem promptly and get everyone back online and in service.

 

NMS, otherwise known as network management software, will become the core of your device pool. You won't know how you managed without it. Your connected devices will be monitored and analyzed on a regular basis to create a troubleshooting and proactive problem solving climate for the information technologists. Data relative to the performance of your electronic devices will be collected, stored, and placed in an accessible position for easy retrieval by the technical team responsible for your IT issues.

Kamis, 02 September 2010

Remote Desktop Management Improves Prompt Repair

When using remote desktop management programs you can free up your IT for other tasks. It will be much easier to fix and improve the performance of the computers in your network. Computers outside of the network can be repaired as well if they are set up on the system. The IT or repair person will be troubleshooting remotely but will see the same desktop screen that you have up on your computer. Someone can access your computer from afar and troubleshoot, change settings, or anything else that needs to be done to get the machine up and running again. The ability to share control will free you up from disassembling your PC and hauling it into the tech shop. Companies with multiple computers are perfect candidates for this type of management program. The IT seems to be the busiest employee in the company no matter where you work. A good deal of time is spent in walking from office to office to help with computer issues. Imagine the ability to resolve most problems remotely. The time saved could be significant. These tasks can be more efficiently accomplished with the use of a high speed transfer rate that's available in the remote programs. The applications on a computer can be updated or changed, performance checks performed, or downloads can be deposited onto the recipient desktop. The user doesn't need to close what is being worked on for the tech to access the computer.

 

The tech will see a full screen desktop as it appears on the computer that is having the problem. Any screen shots the tech observes that could be significant to solving a problem can be saved. How many times have you received an error message only to forget which number the error states?

 

Whatever the computer user was accessing before the trouble began will be seen by the tech because he will be able to hit the back button, for example, just as though he was present in front of the computer. By seeing the operations prior to the crash or other problem the IT can make a better assessment of the situation and apply the appropriate solutions.

 

Once the trouble has been identified, the tech can then perform any action necessary to get the computer back to its running state. It can be shut down or restarted if necessary. It can be powered off completely or a hard reboot can be performed. Other possible functions are locking and unlocking, logging on or off, and launching or killing applications. There are different types of remote desktop control software. Some provide only the simplest access and some provide full access including the override of a computer completely. Basic access levels include the interactive access and the capture capability for screen shots.

 

A medium access program will likely include screen cast recording, shut off capability, chat with the remote user, applications lists, monitoring of the performance, inventory information, and the option of printing out all of the information.

 

If you are interested in using a remote desktop management program to expedite your company's computers, the premium type program may be what you need. This type will cost a bit more, but will include all of the features of the basic and medium feature programs plus PC scheduling capabilities, inventory of processor data, printer performance, disk drive data, OS hot fixes, and folders containing programs.

Rabu, 01 September 2010

Patch Management Software Provides Automated Security Choices For Now

Patch management software has become more popular over recent years with businesses both large and small. Frequent fixes to the windows operating System fix security issues and sometimes add functionality to the programs. They have also gotten the consumer used to the fact that most programs require patches.

 

A computer user in a home environment will often allow Windows to automatically search for, and apply patches or security packs on an automatic basis. In the corporate or business environment, the same is true, however there are additional programs running that must also be fixed in order to ensure a system is up to date and secure. Taking the time to research and assess each program on each machine could be a task that consumed labor and expense for businesses prior to the introduction of patch software.

 

However the software patch management programs have taken much of the burden off the workforce and allow these operations to be configured and executed automatically. Whether a company has two machines or an entire network of machines spanning the nation, the need is the same, to keep up to date. While formerly one or more employees might be dedicated strictly to updating and securing all the machines in a location, new software programs have freed them for more profitable duties.

 

These programs usually have a special console and it may well be located on a single master machine on the network. The master console can determine which programs should be patched and which should be overlooked. The user can also determine from which website a patch should be downloaded.

 

Most computers on the network have specific functions and some will have different programs to carry out those functions. A management program for fixes and patches can scan the system and update those programs requested. Unlike a macro the programs can be configured to scan each machine or their own contents and then apply only those patches which are necessary for that specific machine.

 

There are two broad types of management programs for patches that are used in both businesses and for home users. The first is an agent based patching solution. Agent based means simply that a small program is resident on each computer and scans the machine it is on, downloads the necessary patches and then reports to a central computer. This method is bandwidth intensive but mostly automated and efficient on a large scale.

 

Other types of management programs use a central machine as the controller. This central computer with a program on it scans each of the machines in the system applies the necessary system changes on the targeted computers in the network. This is known as agentless management in that the only requirement for the other machines is that they be connected to the network, instead of the internet as is required for agent based solutions. The agentless type of management software requires more direct supervision than the programs which reside on individual machines.

 

At one time, the labor was intensive to maintain security and upgrades on computers in large networks, the entry of patch management software has cut the costs considerably. Automatic management programs for the home computer user are widely accepted. Businesses and corporations on the other hand have wider considerations and the labor required, the amount of bandwidth used, and the security needs of the business should enter in to the decision of which type of automated software is best.